◆ FAQ

Frequently Asked Questions

LOT Creation, Memo, Invoice, Reporting & Multi-User Management in SyncKora Gem Software.

SyncKora is a connected business management platform that includes a dedicated inventory management solution for the Gems & Jewellery trade — alongside HRMS, CRM, LMS, project management, and finance modules.

SyncKora is built for growing businesses across industries — enterprises, agencies, financial institutions, non-profits, government institutes, and Gems & Jewellery businesses specifically.

By bringing lot creation, memo tracking, invoicing, HR, and reporting into one connected platform, SyncKora removes the need to juggle spreadsheets and disconnected tools.

Lot Creation covers stone, cut, shape, size, grade, unit, and currency management — everything needed to log an item once and carry it through the full trade cycle.

Yes — Memo Tracking covers issue and return memos, full history, filtering, and reporting by customer or date range.

Yes, SyncKora is a cloud-based platform accessible from anywhere, on any device.

Yes, SyncKora includes mobile accessibility so you can check attendance, tasks, and key data on the go.

Yes, you can start a free trial to explore the platform before committing to a plan.

Yes, you can move from Lite to Pro to Elite as your business needs grow — contact our team to upgrade.

Most businesses are up and running within days — we help you import existing stock and customer data as part of onboarding.

Yes, SyncKora supports multi-user access with role-based permissions.

You can reach our support team through the Contact Us page — we're here to help with setup, training, or troubleshooting.

Yes — data security, access control, and regular audits are part of the platform's approach to keeping your business data safe.

Yes, Pro and Elite plans include custom fields, dashboards, and role configuration to match how your business actually works.

SyncKora is built on a cloud infrastructure designed to scale with your business, from a single showroom to a multi-location trading house.

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